SportsNow Help Center

There is a known iOS problem that some app data such as the login is deleted if the device (iPhone, iPad) has very little memory. It helps to optimize the m...

All members on the waiting list are automatically notified as soon as a place becomes available for the desired class. It may happen that the place has alre...

The problem may occur in the iOS version of the SportsNow app. The «Add to Calendar» function opens the event window of the iOS operating system for creatin...

By default, the reason is that the booking process has not been completely finished. After you have confirmed the payment in the TWINT app, you have to go b...

Possibly a problem occurred when closing the booking.  By default, the amount is reserved and charged to the account only after successful booking. If the b...

SportsNow offers you the possibility to easily and conveniently pay your subscriptions by credit card. An error in the payment with the credit card can have...

By default, when booking in the app, only the classes for which you have a valid pass are displayed. If you do not have a valid pass for classes on the sele...

To be able to load and watch the desired video, the following points should be ensured: You have a valid pass or have purchased the video (unless the vide...

By default, push messages should only be sent and received once. However, if you receive push messages twice, follow these steps: In the SportsNow app, cl...

It is possible that the email with the link to the livestream ended up in the spam folder. Therefore, check the spam folder of your inbox. Otherwise, it is ...