It is possible that the email with the link to the livestream ended up in the spam folder. Therefore, check the spam folder of your inbox. Otherwise, it is also possible that the e-mail cannot be delivered due to certain spam filters. 

However, you will also find the link to the livestream automatically 30 minutes before the hour starts in the booking overview as well as in the Home of the app. This means that the livestream can be started directly in SportsNow with the button «Start Livestream», even if no email was received. The Zoom password can be found in the booking confirmation email.