To be able to load and watch the desired video, the following points should be ensured:
- You have a valid pass or have purchased the video (unless the video is free).
- The Internet connection must be fast and stable for the video to load.
- If you want to watch the video on your computer, make sure that no browser add-on (ad blocker, privacy badger, etc.) is activated for sportsnow.ch. It may help to test the site with another browser or device.
- If you want to watch the video on your smartphone, the device must be powerful enough and have enough free space to play the video optimally. On devices that are too old or have insufficient memory, the video in the app may not play smoothly. In this case, it may help to watch the video on SportsNow directly in the web browser (and not through the app), since the web browser is a system application.