General

Why do I no longer receive email notifications?
By default, all notifications are sent as email. Once the SportsNow app is used and push notifications are enabled, frequent notifications such as reminders...
Tue, 31 Oct, 2023 at 3:16 PM
Why can't I print the health insurance confirmation?
If you cannot print the health insurance confirmation from the e-mail and you receive the message “A technical problem has occurred. Please check your input...
Sun, 29 Dec, 2024 at 3:23 PM
What can I do if the payment for a pass has been charged twice?
By default, any duplicate bookings (via credit card or TWINT) only have the status “Pending” or “Reserved” and are therefore not yet definitively booked. Th...
Sun, 29 Dec, 2024 at 3:29 PM