If you cannot print the health insurance confirmation from the e-mail and you receive the message “A technical problem has occurred. Please check your input and repeat the process or try again later. If the problem persists, please send us an e-mail to [email protected] so that we can help you quickly. Thank you for your understanding and support.”, the problem is usually due to the fact that you are logged in with the wrong e-mail address. In order to open and print the health insurance confirmation, you must be logged in to SportsNow with the email address to which the invoice was sent.