SportsNow offers you the possibility to easily cancel an active pass. Meaning if you no longer need a pass, you can cancel it. In this guide you will learn step-by-step how to cancel a pass.


Step-by-step instructions

In the app

  • Press «Profile».
  • Press on «My passes» and select your current passes under «Current».
  • Find the pass you want and press on «Cancel renewal».
  • Confirm that you really want to cancel the pass by selecting «Yes».

On the Web

  • Click on «My account».
  • Click on «My passes».
  • Click on «Action» for the pass you want to cancel.
  • Click on «Cancel now».
  • Confirm the pop-up message with «OK» to cancel the pass.